Information Collected
Project requests may include name, phone number, email, city or ZIP code, project description, photographs or files, product links and basic website analytics if enabled.
Privacy
This policy explains how RCI Services handles project-request information submitted through phone, text or the website quote-request fields.
Effective date: June 21, 2026
Project requests may include name, phone number, email, city or ZIP code, project description, photographs or files, product links and basic website analytics if enabled.
Information is used to review project requests, respond by phone, text or email, prepare quotes, schedule accepted projects and improve site performance.
Customer photographs are used to review the requested work and are not published without permission. The website does not currently accept direct file uploads; customers may send photographs by text message for project review.
RCI Services does not sell customer information. Hosting, form, email, analytics or spam-protection providers may process information when those tools are configured for the website or customer communication.
Contact information is used to respond to the customer's request. Message and data rates may apply for text communication.
Reasonable measures are used to protect information, but no method is perfect. Retention practices are based on normal customer communication and project-record needs. Customers may call or text RCI Services to request correction or deletion when applicable.