Information Collected
Project requests may include name, phone number, email, city or ZIP code, project description, photographs, product links and project scheduling preferences. Basic website analytics may also be collected if enabled.
Privacy
Privacy Policy
This policy explains how RCI Services handles project-request information shared by phone or text message.
Effective date: June 21, 2026
How Information Is Used
Information is used to review project requests, respond by phone, text or email, prepare quotes, schedule accepted projects and improve site performance.
Photograph Handling
Customer photographs sent by text message are used to review the requested work and are not published without permission. The website does not accept direct file uploads.
Information Sharing
RCI Services does not sell customer information. Hosting, analytics, phone, text, or email providers may process information when those tools are used for the website or customer communication.
Text and Phone Communication
Contact information is used to respond to the customer's request. Message and data rates may apply for text communication.
Security, Retention and Choices
Reasonable measures are used to protect information, but no method is perfect. Retention practices are based on normal customer communication and project-record needs. Customers may call or text RCI Services to request correction or deletion when applicable. If a website form or upload feature is added later, this policy will be updated before it is offered.